Whirlpool Washing Machine Recall

As you may have seen in the news a number of Whirlpool washing machines are being recalled by Whirlpool.  The machines affected are Hotpoint and Indesit washing machines manufactured between October 2014 and February 2018.


To check if your model number is affected, please see the below image or visit washingmachinerecall.whirlpool.co.uk 


If you are affected you will be advised by Whirlpool of your next steps.  Whirlpool will be starting their recall campaign in January 2020.  In the meantime to avoid all risk associated with the use of affected models and customers should unplug their washing machines and not use them.  If you do use your appliance you should only use a wash cycle of 20℃ or less.


As part of the recall process, Whirlpool will arrange collection of affected appliances from customers’ homes.  Please contact Whirlpool’s dedicated customer service team on 0800 316 1442 or visit washingmachinerecall.whirlpool.co.uk 


The recall process will be handled and controlled by Whirlpool and not by Changing Lives Together but we will provide assistance wherever possible.


Whirlpool affected machine models

Winsford Warehouse Store

& Registered Office

Unit 12, Road Two

Winsford Industrial Estate



(tel: 01606 827120)

Ellesmere Port Market

Market Square

Ellesmere Port

CH65 0HW

(tel: 0151 355 8535)


Cockhedge Centre

Prince Henry Square



(tel: 01925 634112)

Winsford Outlet Store

Winsford Cross

13 Dingle Walk



(tel: 01606 594142)

Changing Lives in Cheshire, Changing Lives in Ellesmere Port, Changing Lives in Warrington

and Cheshire Community Development Trust are trading names of Changing Lives Together.

Registered in England & Wales: Charity 1139983 & Company 07400060

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